Privacy Policy

1. Introduction

2. Information We Collect

Personal Data

We collect personal information that you voluntarily provide to us, including:

• •Contact information (name, email address, phone number, company name)
• •Account credentials and profile information
• •Communication data when you contact us or participate in surveys
• •Payment information for transactions (processed securely through third-party providers)
• •IP address and location data

Usage Data

We automatically collect certain information about your use of our services, including:

• •Browser type, version, and settings
• •Device information (type, operating system, unique identifiers)
• •Pages visited, time spent on pages, and navigation patterns
• •Referral sources and search terms used to find our website
• •Technical data such as crash reports and performance metrics

3. How We Use Your Information

We use the information we collect for the following purposes:

• •Service Delivery: To provide, maintain, and improve our services and website functionality
• •Communication: To respond to inquiries, provide customer support, and send important service-related notifications
• •Personalization: To customize your experience and provide relevant content and recommendations
• •Marketing: To send promotional materials and updates about our services (with your consent where required)
• •Analytics: To analyze usage patterns, improve our services, and conduct research
• •Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• •Service Providers: With trusted third-party service providers who assist us in operating our website and services (such as hosting, analytics, payment processing, and customer support)
• •Business Partners: With business partners when necessary to provide services you have requested
• •Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
• •Business Transfers: In connection with any merger, acquisition, or sale of company assets
• •Consent: With your explicit consent for any other purpose

All third parties we work with are required to maintain appropriate security measures and use your information only for the specified purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Encryption of data in transit and at rest
• •Regular security assessments and updates
• •Access controls and authentication procedures
• •Employee training on data protection and privacy
• •Secure data storage and backup procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods vary depending on the type of information and the purpose for which it was collected:

• •Account information: Retained while your account is active and for a reasonable period thereafter
• •Communication records: Typically retained for 3-7 years for customer service purposes
• •Usage and analytics data: Generally retained for 2-4 years for service improvement purposes
• •Marketing data: Retained until you withdraw consent or unsubscribe

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

7. Your Data Protection Rights

Depending on your location and applicable laws (including GDPR, CCPA, and other privacy regulations), you may have the following rights regarding your personal information:

• •Right of Access: Request information about the personal data we hold about you
• •Right of Rectification: Request correction of inaccurate or incomplete personal data
• •Right of Erasure: Request deletion of your personal data under certain circumstances
• •Right of Restriction: Request limitation of processing of your personal data
• •Right to Object: Object to processing of your personal data for certain purposes
• •Right to Data Portability: Request transfer of your data to another service provider
• •Right to Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our website and remember your preferences.

Types of Cookies We Use

• •Essential Cookies: Necessary for the website to function properly
• •Performance Cookies: Help us understand how visitors interact with our website
• •Functional Cookies: Remember your preferences and settings
• •Targeting Cookies: Used to deliver relevant advertisements and measure their effectiveness

Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are being used. Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of targeted advertising through industry opt-out tools and advertising network settings.

9. Links to Other Websites

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Techfordge. This Privacy Policy does not apply to these external sites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit before providing any personal information. We recommend exercising caution and reviewing the privacy statements applicable to the third-party websites and services you use.

10. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information from our servers promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately using the contact information provided below. We are committed to protecting children's privacy and complying with applicable children's privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes to this policy, we will:

• •Update the "Last updated" date at the top of this policy
• •Notify you via email or prominent notice on our website
• •Provide at least 30 days' advance notice for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: